The bad news keeps coming for Barack Obama’s favorite streaming service.
When it comes to customer satisfaction, Netflix is reportedly the latest in streaming entertainment services, showing that turbulent waters continue as the left-wing company struggles to retain subscribers.
The results are part of the Whip Media survey of 2,460 American consumers for the 2022 Streaming Satisfaction Report. Variation. When it comes to customer satisfaction, Netflix is finally among the nine publishers included in the report, with 62% of Netflix subscribers feeling “very satisfied” or “satisfied” with the service.
Exclusive VIP+ Survey: Many Netflix users in the US are willing to share their passwords, even if it costs them https://t.co/JLEepUmwTg pic.twitter.com/VDLt44gNPO
– Various) 28 June 2022
HBO Max came first with 85% customer satisfaction, while Disney+ was second with 83%. Netflix ranks second after Apple TV+ with a 63% customer satisfaction rate.
According to the report, Netflix still tops the list when it comes to much-needed streamers, with 31% of subscribers saying they would keep the service if they only had a video subscription. But even on that scale, Netflix lost 10 percentage points from last year’s survey, while HBO Max and Disney+ strengthened.
The survey found that Netflix’s recent price hike was the primary reason customers said they canceled their subscription, with 69 percent of former Netflix customers saying the price hike had caused them to cancel the service.
Netflix recently laid off 300 employees worldwide, or about 3 percent of its workforce; It’s the company’s biggest layoff since the company’s subscriber decline in the first quarter.
In May, the publisher laid off 150 employees, or 2 percent of its workforce, as part of its continued efforts to cut costs in a disastrous subscriber forecast for the coming months. Netflix said it could lose up to 2 million subscribers in the coming months, after an unexpected loss of 200,000 customers in the first quarter of the year.
Customers have collectively turned away from Netflix as the publisher faces competition from Disney+, HBO Max, and other services launched by former studios. Subscribers are also increasingly fed up with Netflix’s left-wing programming, which has spawned political speculation and embraced former first couple Barack and Michelle Obama, who have a production contract on the streamer.
Netflix shares fell more than 5% on Tuesday and have slumped as much as 70% over the course of the year.
Source: Breitbart
